- What personal data we may collect about you;
- Why our processing is lawful;
- Who we may share your information with;
- How we will use that information;
- Who we may disclose that information to; and
- Your rights regarding the information.. This document describes how we protect your personal data.
1. Who collects data about you
2. What data we collect about you
2.1 Information regarding you and your personal characteristics and identities
When you contact us, we collect data that you submit through the contact forms on our Website or that you disclose to us by other means such as orally (over a call) or in writing (in an email or other text messages). If you contact us about our services on our Website, the forms you complete or the emails you send may include information about you, such as your full name, your email address, the organisation on behalf of whom you are contacting us, and any additional information you provide.
When you subscribe to our favourite industry updates, our blog articles etc., via newsletter option, we collect your name, e-mail address and your subscription preferences.
When you apply for a job, via job ads being published on our Website, we collect information from your CV and any additional information you provide us by any written or oral means.
2.2 Information relating to technical information automatically collected when you visit the Website
Third-party services, our Website uses third-party services to collect standard internet log information and your behavior on the Website.
To collect this information, we use Google Analytics. We do this to improve your experience on our Website and to provide you with the most relevant information. The following data may be collected:
❖ number of visitors to our Website;
❖ pages visited while at the Website and time spent per page;
❖ page interaction information, such as scrolling, clicks and browsing methods; and
❖ page response times and any download errors.
We carefully investigate all third-party services that we use to make sure they are compliant with all current regulations.
Cookies, when you visit the Website, Maestral may place cookies (“Cookies”) on your device, browser or the webpage you are viewing, in order to personalize your experience, understand usage patterns and provide, improve, and secure the Website. Cookies are simple computer files made of text. Cookies do not typically contain any information that personally identifies someone. There are following types of Cookies on our Website:
a) Functional cookies – these Cookies are essential to enable you to move around the Website and use their features. These Cookies make sure you can view the Website and use it in a proper way. Based on these Cookies we cannot identify the visitor.
b) Analytical cookies are used so online services can collect information about how people access them – for example, the number of users on a website, how long they stay on the site for, and what parts of the site they visit. This is also sometimes known as ‘web audience measurement’.
3. Grounds of processing
On some occasions, mostly for the purposes of employment with Maestral, Maestral Neatherlands or Mistral Technologies d.o.o., Maestral processes your data with your consent. You have the right to withdraw such consent at any time and we will cease to process data after consent is withdrawn.
3.2 Legitimate interest
Maestral processes your personal data when it is in our or our clients’ legitimate interest to do so and when these interests are not overridden by your rights. Our and our clients’ legitimate interests include: having information about potential business customers organised in one searchable database and having access to up-to-date and complete information.
3.3 Necessary to fulfil an obligation under a contract
Maestral may process your data where we have a contract with the individual and we need to process their personal data to comply with our obligations under the contract.
4. Data sharing
We will share your information with the following:
Our companies – access to personal data within Maestral and our group of companies is restricted to those individuals who have a need to access the information for our business purposes. Our companies are: Maestral Solutions, Maestral Neatherlands and Mistral Technologies d.o.o..
Applicant Tracking System – a system for tracking the job application, and other recruitment software/services or “data processors.” ATS is a data processor because it processes candidate data on behalf of our company following our instructions.
Government authorities – in addition, we may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).
Potential acquirers or investors – if we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via prominent notice on our Website of any change in ownership or uses of this information.
5. How we use your personal data
5.1 For contacting you
We will use your email address, phone number, or other contact information you provide us by written or oral means for contacting you and providing you with the services and information that you request; it also allows us to correctly respond to your comments and questions.
5.2 For establishing business relations
If you are an existing customer of Maestral or we reasonably believe that you might want to be our customer, we will use your email address, phone number, and other contact information you provide us by written or oral means for establishing a business relationship, sending you information about our services, and providing you with updates that may be related to your personal and professional interests.
5.3 For providing you with information
If you have subscribed to our updates, we will use the email address you provided to send information about our services, recent industry updates, latest products, case studies, white papers and new blogs.
5.4 For automated processing
If you visit the Website, data about your behavior on the site will be automatically processed by cookies and third-party services to help us better understand your preferences and improve your experience on the Website.
6. How to withdraw your consent for collecting, processing, and using your data
You have the right to withdraw consent for collecting, processing, and using your data at any time by sending an email to email@example.com.
If you are receiving our emails, you can unsubscribe by clicking the Unsubscribe button.
7. How long your data is stored for
Your data will be stored until the moment you withdraw your consent or our business relationship is over, whichever happens later.
If you are sending us your information using the TalentLyft platform, when you sign up, you will receive a return email from us with a link where you can determine for yourself how long we will keep your personal information.
All CVs and/or job applications that come to us in any other way, we destroy and inform the sender to send us his/her CV or application through the TalentLyft platform.
8. Your rights as a data subject
You can change your information at any time and determine the way of how we use your information: to whom we can and to whom we cannot send your information, what information we can and which we cannot send. You have the option of deleting your account and all your information. Under the new European legislation, you can, among other things:
- Check the status of your information, how we collect your information, who we forwarded your information to, etc. we will send you a reply within 30 days;
- You require us to stop using your information and not to contact you in any way (not for potential employment). In any case, you will also have the option to unsubscribe from all our services;
- You request the permanent deletion of your data from our database (right to be forgotten);
- To file a complaint to the use or processing of your data. See HERE for more on this topic.
9. Use of our services by children and minors
Children cannot leave their personal data on the Website nor apply for job advertisements. Minors who have reached the age of 15 may post their personal data on the Website and may apply for job ads only with the explicit and written consent of their parents, in accordance with all applicable labor laws.
Certain areas of the Website that collect your information use it for the purpose of completing business processes, and while these are protected by an SSL security protocol between the server and your Internet browser for data transmission.
The Website uses third-party hosting centers. All our services are hosted within reputable cloud providers, such as Azure and / or AWS, and they have a responsibility to provide all of our services, as defined in a separate Service Level Agreement between the provider and us as users.
11. California residents
If you are a California resident, you have certain rights in respect of the personal information we may hold about you. Those rights are explained in this Policy and fully respected by Maestral.
In case that you have any other question in relation to your personal data that we may hold, you can also designate an authorised agent to make a request on your behalf. The authorized agent must submit proof that they have been authorized by you to act on your behalf and proof of their own identity.
Maestral Solution Inc.
Address: 384 Northyards Boulevard Northwest, Building 100, Atlanta Phone: +1844 623 7872