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Mobile Device Protection

Overview/Context

This large multinational company offers device insurance and financing to telecom, retailers, and enterprises. Maestral is engaged in building out the next generation platform, as well as to provide sustainment services for its legacy platform. Our engagement with this large multinational mobile technology enterprise started with a discovery phase. A Maestral discovery team traveled to the client’s US headquarters to learn more about the product and the processes. During this visit, the team structured an agenda that enabled them to grasp the client’s complex system. Since that time, our relationship with the client has steadily evolved throughout the years. Initially, starting out as a group of developers that worked in parallel with the existing in-house development teams and eventually taking on an important role in advancing the product development process as a whole including the introduction of a complete automation testing framework.

Mobile Device Protection

Overview/Context

This large multinational company offers device insurance and financing to telecom, retailers, and enterprises. Maestral is engaged in building out the next generation platform, as well as to provide sustainment services for its legacy platform. Our engagement with this large multinational mobile technology enterprise started with a discovery phase. A Maestral discovery team traveled to the client’s US headquarters to learn more about the product and the processes. During this visit, the team structured an agenda that enabled them to grasp the client’s complex system. Since that time, our relationship with the client has steadily evolved throughout the years. Initially, starting out as a group of developers that worked in parallel with the existing in-house development teams and eventually taking on an important role in advancing the product development process as a whole including the introduction of a complete automation testing framework.

Solution/Approach

At first, the team of five developers joined the client’s teams. Following the initiatives of our team to standardize some of the tasks, the processes among all the teams became more transparent and efficient. In order to make the workflow more transparent, they introduced daily and weekly reports, followed soon by release reports. The client recognized benefits of working with our team, which then grew to 20+ people. Even though we started out as a team of 5 developers who worked with the client’s existing teams, soon it was clear that we would bring more value by introducing our Agile Squads to would work on 5 different tracks. Developers, QA engineers, scrum master covered enrollment, adjudication, fulfillment, repair, production support, followed by introduction of BI track strengthened with a team of Maestral BI engineers. Having worked with a client for a number of years, our QA experts developed a customized automation framework based on Selenium, which optimized and made client’s automation testing more efficient. The team successfully continues to lead the innovative approach to software development processes.

Technology Stack

  • .NET
  • WebForms
  • MSSQL
  • SQL Reporting
  • Angular
  • .NET Core
  • Xamarin
  • MVC
  • Automation framework based on Selenium
  • BI